Explaining Cookies on Our Website

When you visit our Website, we issue a “cookie” file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Cookies are widely used to make websites work, work more efficiently, and provide information. Cookies enable us to improve the use of our Website, recognize your computer, store settings to help facilitate your use of our Website, and deliver a better and more personalized service.

Some of the cookies we use are essential for the Website to operate and have already been set. You may delete and block all or some cookies from this Website. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.

If your computer is configured to accept cookies, we will be able to provide time-saving functionality such as the ability to pre-fill enquiry forms with your details, thus preventing the need to re-input them each time you need to contact us.

Why We Use Cookies

We use cookies for two purposes:
1. To enable the delivery of functionality: that improves the ease and speed of using the Website.
2. To enable us to track the relative popularity: of different parts of our Website. This helps us concentrate our efforts on developing those parts of the Website that are generating the greatest consumer demand.

Third-Party Cookies

We also use third-party cookies on our Website for various purposes. Examples include:

• Google Analytics: This tool helps us better understand how people are using our website. It tracks information such as the pages you visit, when you visit, how long you visit our website, your IP address, and the referring URL. For more information, see [Google Analytics Cookies](https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage).
• Google Services: We use Google to provide services such as Google Maps and YouTube. YouTube uses cookies to collect information and help maintain the integrity of video statistics, prevent fraud, and improve the site experience. For more information, see [Google’s Privacy Policy](https://policies.google.com/privacy).
• eVisit Analyst: eVisit uses cookies to carry out statistical analysis of page use, interactions, and paths through our website. This information allows us to identify customers and better understand their behaviors and needs, which helps us tailor offers and information to individual interests. It also helps with Search Engine Optimization (SEO), making our website and information easy to find.
• Live Chat Service: We use a third-party supplier to provide the Live Chat Service. The supplier may use cookies to manage your live chat session, track your preferences, and personalize your experience. Disabling session cookies will prevent you from using the Live Chat Service. For more information, see [LivePerson’s Privacy Policy] (https://www.liveperson.com/policies/privacy/).

Automatic Logging of Session Data

We automatically log generic information about your computer and your computer’s connection to the Internet, which we call “session data.” This includes device information, IP address, operating system and browser software information, and the activities conducted by you while on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the Website the user wishes to view. We collect session data to analyze visitor behavior, diagnose server problems, and better administer our systems. It also helps us prevent fraud and unauthorized use of our Website.

For further information on cookies or details on how to delete or refuse their installation on your computer, please visit [AboutCookies.org] (http://www.aboutcookies.org/).